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Key Responsibilities and Accountabilities:Transmit Teleperformance and our client values in every interactionHandle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely mannerProvide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experienceWork with confidential customer information and treat it sensitivelyUse software to source and input customer data accurately as related to the inquiryCompletes all training and development activities in timely manner.Understanding of escalation handling procedure. Main Job Requirements:Education Graduate in any stream. Work Experience Fresher
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