ServiceNow Integration Expert

  • Bengaluru
  • Apn Consulting
Job Title: ServiceNow Integration Expert Location: Remote Duration: Contract Job Description: ServiceNow Integration Development- Design, develop, and implement end-to-end ServiceNow integrations with third-party systems, applications, and platforms. Collaborate with stakeholders to gather integration requirements and translate them into technical specifications. Integration Architecture: Define and implement integration architectures to ensure scalability, reliability, and performance of ServiceNow integrations. Evaluate and recommend integration patterns and best practices. RESTful and SOAP Web Services: Create and maintain RESTful and SOAP web services for data exchange between ServiceNow and external systems. Implement secure and efficient communication protocols. Orchestration and Automation: Develop workflow orchestrations and automation scripts using ServiceNow Orchestration to streamline business processes. ServiceNow Scripting: Write and maintain scripts in ServiceNow Business Rules, Client Scripts, and Server Scripts for data manipulation and transformation. Debug and troubleshoot integration-related issues. Integration Testing: Conduct thorough testing of integrations to ensure data accuracy, system compatibility, and adherence to business requirements. Collaborate with quality assurance teams to execute comprehensive test plans. Documentation: Create and maintain technical documentation for all ServiceNow integrations, including architecture diagrams, data flow charts, and API specifications. Provide documentation for end-users and support teams. Collaboration and Communication: Collaborate with cross-functional teams to gather integration requirements and ensure alignment with business goals. Communicate effectively with technical and non-technical stakeholders to convey integration strategies and progress. Incident and Problem Resolution: Provide timely and effective support for integration-related incidents and problems. Participate in root cause analysis and implement corrective actions.