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About the role:
Empathetic, listening, trusting your team, supporting, reachable/ approachable, inspiring, catalysing the overall workflow, mentoring designers with relevant metrics like design inputs, communication etc.
Responsibilities & Expectations:
The role is about leading the pool of designers at the Experience Centre you’re allocated to ensure:
● To bridge the gap between the organisation & the client at any point in time during the
design phase
● Designers are happy and feel balanced with their work-life
● Customers are getting a top-notch experience with respect to commitments versus
deliverables
● Design experience is top-notch with regard to the inputs provided by the designers to the
clients
● Responsible for projected revenue collection with a happy & sorted conclusion
● Zero compromises towards the work quality
● Impeccable communication in writing for information, progression and design phases
● Mentor for the designers, setting strong examples on,’ How, When & What to do? ’
● Timely response to the designers about their concerns with the organisation
● Timely response to the clients about their open concerns within the pre-defined TAT
● Learning of the designers about ongoing, latest and upcoming design trends
● Taking care of your own projects as Lead Designer, if required with the support of Junior ID
depending upon the load count/ revenue
● To take up frequent training as per the case studies identified during escalations and hence
eliminate the repetition
● Overseeing the design process using technical expertise.
● Maintaining integrity among the team
Desired Profile:
● Diploma/ Degree in Interior Design or Architecture from a reputed institute
● Minimum 50 projects delivered in the overall experience till date accomplishing the revenue
of minimum 5 Cr order value
● Project Management/ Tracking skills
● Team Management