Walk-In For Serice Desk Voice process on 25th April

  • Hyderabad
  • Infosys Bpm

Greetings from Infosys BPM Ltd., We are hiring for Technical Serice Desk-Voice process (Microsoft Exchange online protection and Admin Center) at Hyderabad. Please walk-in for interview on 25th April at Hyderabad.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***

Interview details: Interview Time: 10 AM to 1:00 PM Interview Date: 25-Apr-24 Interview Venue: Hyderabad Infosys BPM Limited, Mantri Cosmos Building, Floor No. 10th, ISB road, Wipro Circle, Financial District, Hyderabad, Telangana Landmark: near Wipro Circle

Things to remember while entering the Venue: Please wear masks & follow Covid protocols. Documents to Carry: Carry 2 Copies of print out your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Job Description for your reference: Role Designation: Technical Support Specialist Job Location: Hyderabad, work from office Education Qualification: Full-time B.Sc. or MSC (computer science only) /B.E./Btech/M.Tech /BCA/MCA Shifts: 24*7 rotational shifts Experience required: 2 to 4 years Process: Service Desk-Voice Process

Job Description: Excellent communication skills Exchange online protection and admin center is mandatory. Work experience on O365, active directory, Bit locker, MS teams, BSOD, driver installation, troubleshooting. Experience on Service now ticketing tool with knowledge of ticket priority, severity. Knowledge on Service requests and incidents and should be able to communicate the difference between Service Requests and Incidents. Knowledge of Incident Management lifecycle. Aware of current role SLA and Metrics handled. Talents should be based out of Hyderabad. Work from Office is mandatory, No option of hybrid and WFH. 24*7 Shifts are mandatory.

Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance.

Regards, Infosys BPM Talent Acquisition Team

Apply now

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