Academic Counsellor

An effective and resourceful motivator, team-builder, and facilitator with exceptional communication and presentation skills possessing an innate ability to perform accurate student assessments and conceptualize and employ individualized education plans. Self-reflective, life-long learner and leader committed to establishing and maintaining solid relationships with the administration and students, continuing teacher education initiatives, and advancing organizational goals and objectives.

Responsibilities

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
•  Making recordings of all the sales phone calls and sales deals.
• Taking and processing enrolments in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
•  Manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Good time management abilities.
• Assess academic and career needs of students.
• Interact in a positive manner with staff, students and parents.
• Organize information session, collect advisor bios, oversee student adviser selection process, and register students for sections.
• Develop and implement an ongoing procedure and analysis for curriculum review, development, and/or revision as well as provide information needed for strategic planning.
• Ensure college compliance with all accreditation and regulatory agencies.
•  Proficiency in MS Office Suite (Word, Excel, PowerPoint, ChatGPT) 

Qualifications

• minimum qualification of holding a bachelor's degree or master's degree.