Senior Manager - People & Culture

We seek an experienced HR professional who can demonstrate business acumen and innovative thinking around employee growth. Some high-level tasks for this role are overseeing employee happiness, employee retention, executing company events, and other day-to-day HR tasks.

White Rabbit Group is a growing agency that focuses on building web and mobile apps. We currently are in three countries including India, United States, and Colombia. Retaining our culture through this growth is vital, with employee happiness being an important element of our success.

A successful candidate will be a people person who is empathetic, self-motivated, flexible, collaborative, highly organized, and a great communicator. We’re looking for a go-getter, high energy, confident, self-starter individual, who can get behind our mission of being the best dev shop in the world that agencies can rely on.

This is going to be a challenging and fulfilling job. Our most valued resource is our dedicated team of employees - employees who work with a passion for being the best and take pride in their work. Our work culture is unique and has been a key reason for our business success.

Responsibilities

• Act as a bridge between management and team members by practicing active listening and assertive communication when addressing demands, grievances, and other issues with regards to employee’s relationships and/or difficult situations.
• Be a culture ambassador, building morale amongst the team, improving retention metrics, and actively proposing strategies for productivity increase.
• Maintaining close collaboration with the leadership team to understand the company’s goals and develop HR strategies that align to support such objectives.
• Provide guidance and support to the leadership team and all employees regarding HR policies, procedures, and employment-related matters, including mediation, conflict resolution, and performance management.
• Implement an efficient performance management process, providing coaching and feedback to managers, and assisting as needed with performance improvement plans.
• Identifying opportunities for organizational change and/or improvement initiatives to enhance employee company culture, and engagement.
• Oversee implementation of HR policies, procedures, and strategies to ensure alignment with legal requirements and industry best practices.
• Analyzing HR metrics and data to identify trends, track progress, and make data-driven recommendations for improving HR management.
• Nurture a positive, inclusive, and diverse working environment.

Qualifications

• Must be an enthusiast with a go-for-it attitude!
• A Master's Degree or it's equivalent in Human Resources Management or related field
• 9+ years of experience in managing Human Resources for organisations in IT industry
• Should be adept in using HR management systems, and HR analytics tools.
• Expert in handling generic HR functions including performance management, coaching, talent acquisition, change management, culture, employee experience, and general strategy
• Competent in building, effectively managing, and nurturing interpersonal relationships at all company levels.
• Fair knowledge on employment laws, regulations, best practices and staying updated with them ensuring legal law compliance
• Analyzing HR metrics and data to identify trends, track progress, and make data-driven recommendations for improving HR management
• Ability to predict challenges and seek to proactively head off obstacles.
• Ability to manage different projects and tasks simultaneously - planning, organizing, and executing HR initiatives at different stages, effectively.
• Outstanding negotiation, active listening, and excellent communication skills.

Bonus Points

• Experience working with Fortune 500 organisations

Benefits

• Hybrid WFH policy
• Health insurance
• Annual company retreat
• Team lunch