Senior Product Designer

  • Gurugram
  • Unthinkable Solutions

The Opportunity


We are looking for a Product Designer , who will play an integral role in the development of innovative and user-friendly products, with a focus on the service side. You will collaborate with cross-functional teams, contributing to the service design vision for the product while participating in defining and implementing the design process.


Location - Gurgaon

Experience - 2-5 years


What You’ll Do


● Customer Experience Solutions: Develop and implement customer experience solutions for online applications and websites, ensuring a seamless and engaging user journey.

● Design Management: Oversee the design, creation, and production of customer experience elements from concept to completion, including updates and revisions.

● User-Centered Design Tools: Utilize a wide range of user-centered design tools to create customer experience briefs, site strategies, wireframes, visual mockups, site layouts, site maps, navigation schematics, task flows, design briefs, key screens, templates, and prototypes.

● Project Leadership: Review, analyze, and lead high-profile or complex projects, guiding teams of user-centered design specialists to achieve project goals.

● Research and Innovation: Conduct research and test new theories to develop innovative and leading-edge design solutions.

● Best Practices Analysis: Review relevant internal and external sites, and consult standards, guidelines, and policies to determine best practices in design and implementation.

● Risk Management: Exercise independent judgment to guide risk deliverables, ensuring all designs meet usability and customer experience standards.

● Prototyping: Design, develop, test, and refine prototypes, using feedback to make necessary adjustments.

● Issue Resolution: Resolve moderately complex issues relating to design and user experience, collaborating with peers, colleagues, and managers as necessary.

● Project Management: Create and monitor schedules to ensure timely and effective program execution, oversee planning and execution of projects, production schedules, and quality assurance.

● Have a consulting mindset to sell designs better.


Who will be a good fit


● 3-5 years of experience as a product designer, with a strong portfolio

showcasing your work.

● Proficiency in design software such as Sketch, Adobe XD, Figma, or similar tools.

● Knowledge of HTML, CSS, and JavaScript for rapid prototyping would be a plus.

● Exceptional understanding of user-centered design principles and practices.

● Excellent visual design skills with sensitivity to user-system interaction.

● Ability to work in a fast-paced environment and manage multiple projects simultaneously.

● Excellent communication skills with the ability to effectively convey design processes, ideas, and solutions to teams and stakeholders.

● Experience in conducting user research and usability testing.


Good to have


Alumni of leading design institutes such as NIFT (National Institute of Fashion), NID (National Institute of Design), or similar esteemed institutions is a plus but not essential


About Unthinkable

Unthinkable Solutions is a new age custom software engineering company that believes in data driven software engineering which enables us to deliver stellar user-centric software products.

We are recommended by leading analysts such as Deloitte, Gartner, Everest, and Frost & Sullivan and are proud partners of more than 100 + innovative tech focused companies across the globe.

With people-centricity as our core value and a culture driven by innovation, dynamism, continuous learning, and result-orientation, we have been certified twice as one of the Great Place To Work by the GPTW organization.

Unthinkable Solutions is an affiliate company of Daffodil Software, headquartered in Gurgaon with offices in US and UAE.