Fraud and Transaction Monitoring- Gurgaon/Noida

The Transaction Monitoring/ Sanction Screening Analyst is responsible for conducting end to end Transaction Monitoring/ODD/Sanction Screening for different entities, all levels. You will work extensively with functional leaders in Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard.

Analyst will be responsible for reviewing customer transaction history, performing a reasonable investigation into the reported activity, performing enhance due diligence, sanction watchlist screening.

Notice Period- Immediate and 30 Days

Shift Timings- US Shift Timings.

Responsibilities

• Conduct financial crimes risk management investigations, all levels, as well as fill out and file SAR forms
• Interpret evidence from internal and external tools and systems to determine the legitimacy of customer behaviour across multiple products.
• Review data from systems and following client procedures to investigate, decide, and document transaction monitoring alerts.
• Assist in the development and administering training initiatives.
• Acts as a Subject Matter Expert (SME) to all BSA/AML related processes including, but not limited to, 314(a), 314(b), and Suspicious Activity Reports (SAR).
• Perform required tasks per regulations, business policy and procedures as per SOP
• Demonstrated ability to conduct research, work independently and make complex investigations decisions with little or no guidance within the ambit of workflow/procedure

Qualifications

Minimum qualifications

• Fresh Graduates or Equivalent, Bachelor’s Degree from in and around Jaipur , Ajmer and Gurgaon are most welcome .
• Should have basic knowledge of Banking/Dispute Investigations in the debit and/or credit card industry
• Keen attention to detail & risk identification
• Basic knowledge of Banking Industry & Regulatory Environment with in-depth knowledge of Regulations E, Z, CFPB, FACTA and FCRA
• Working knowledge of credit and debit card processes, terminology, and software
• Familiarity with the chargeback lifecycle including in depth knowledge of the EMV mandate and liability determinations for fraud events
• You would have analyzing/investigating banking transactional activities and consumer behavior
• Performed transaction reviews to identify fraudulent activity for signature, POS and PIN based claims
• Card Network systems i.e., Visa Resolve Online (VROL), Visa Claims Resolution (VCR) or Mastercard systems
• Familiar with Pega or similar workflow tools
• Ability to articulate research findings to document that a reasonable investigation has been conducted.
• Adaptability to learn new processes, concepts and skills and an eye for detail
• Excellent customer service skills and ability to assist in customer inquiries independently
• Good communication both written and verbal English skills
• Strong interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
• Self-disciplined, diligent, proactive and detail oriented
• Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
• Ability to maintain high levels of confidentiality and data security standards
• Experience with Microsoft Office, including Outlook, Word, and Excel
• Demonstrate flexibility to work under 24*7 working environment

Attributes

• Demonstrates sound decision making
• Ability to work in a dynamic, fast paced environment
• Curious & inquisitive personality
• Strong attention to detail
• Good Communication Skills - both written and verbal (English)
• Must be able to manage multiple tasks
• Ability to work independently and in a group setting
• Adaptable to change

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube