Operational Risk Management - Deputy General Manager

Job Title: Band M7 (DGM) Healthcare Operations Risk Management

Reporting to: Senior Vice President

Location: Bangalore

Working Hours/ Days: HYBRID ( 3 Days WFO + 2 Days WFH)

Required Experience: 14-16 years+ of overall experience with 10+ years in Operational Risk Management

Shift: 1PM to 10PM (Flexi to cover other geos)

Team Size: IC Role

Company URL:

Desired skills and qualification:

A. A Post-graduate degree or equivalent qualification in Business, Legal or Risk Management.

B. 14-16 years+ of overall experience with 10+ years in Operational Risk Management.

Role:

• Strategic Planning on operations risk Activities across Geo’s
• Maintaining current knowledge of Federal/State Laws and regulations, keeping abreast of recent changes in the business environment.
• Having detailed Risk Management experience – Risk Management Strategy related to Methodology /Framework (creation & deployment), experience in Implementation of Risk framework and controls, Risk registers and Risk reporting to SLT
• Developing the annual Risk audits work plan that reflects the highest risks as determined by conducting a mandatory annual risk assessment using an enterprise wide approach.
• Providing advisory to the senior management, staff, and employees on Risk and mitigations
• Overseeing and monitoring the implementation of the operations Risk program across the Healthcare vertical
• Coordinating internal Risk review and monitoring activities, including periodic reviews of functions/departments.
• Monitoring external audit review processes, maintains awareness of risk management in conjunction with the executive management/ business management, responds to administrative inquiries related to operations risk issues or audits.
• Coordinate internal auditing activities and plans with other internal and external providers of assurance and consulting activities to ensure proper and appropriate coverage.
• Provide an annual holistic opinion on the effectiveness and adequacy of risk management, control, and governance processes. Ensure that the risk assessment is carried out at least annually.
• Establish risk-based audit plans to set out the priorities of the internal audit function, consistent with the organizational objectives.
• Closely work with Senior Leadership in Finance, Operations, and other shared Service departments.

Primary Skills:

• years’ experience in Operations Risk Management in healthcare domain
• management of the account to be overseen from transition to exit.
• Identification, Risk Assessment, Risk Mitigation, Control Implementation, and Monitoring.
• 27001 Certification
• Identifying the risks in operations, technology, and facility.
• Planning must be in line with the compliance.

Secondary Skills:

• analytical skills and an ability to work independently in a fast-paced and rapidly changing environment.
• certification on Risk Management.