Product Manager

  • mumbai

Role/Job Title: Senior Product Manager - Demat & ASBA Account Business: Retail Banking Function/ Department: Retail Liabilities Place of work: Mumbai

Roles & Responsibilities: 1) Define Process Flow for offering Instant Demat Account and paper based demat account offering. 2) Define process flow for 3in1 account application 3) Design and Update Account opening, Services request form and demat servicing forms 4) Closely work with Compliance, NSDL Team on regulatory update 5) Evaluate and benchmark the demat charge scheme 6) Support on demat and 3in1 account application Testing coordination with exchange, broker and NSDL 7)Closely work with Net banking team and ASBA application team for customer journey improvement 8)Enhance and evaluate the 3in1 offering of the Bank. 9)Train and resolve queries on Demat and 3in1 offering to front end teams 10) Develop 3in1 offering with demat and bank with bank and trading account with SEBI registered broker:

Secondary Responsibilities: '1) Digital campaign to open Demat account to existing customer base 2) Digital campaign to existing customer base to user IDFC FIRST bank account for 3in1 account offering 3) Work with marketing Team on Website Update and Changes as pre regulatory changes and product offering Key Success Metrics: To prepare seamless process for Demat and 3in1 account Offering to customers