Product Manager –AI / ML

  • Gurugram
  • Expedia Group
Product Manager – Fraud & Risk ManagementExpedia Group’s Product & Technology team services millions of travelers across the globe every year. Our mission is to power travel for Everyone. Everywhere. We are doing this by supporting thousands of travel businesses with a best-in-travel capabilities, that deliver a seamless experience to travelers and our partners, no matter what they are buying or selling, where they are, or where they are traveling to.As Expedia’s Fraud & Risk Management team we build high trust experiences to provide world-class fraud protection solutions for travel businesses. Employing decades of expertise in travel and the latest in technology and data science, our goal is to protect from fraud for travelers, suppliers, partners, and affiliates. Our high skilled fintech talent strives to deliver world-class experiences and fraud protection to empower travel entrepreneurs across the world to grow their business.We are looking for a seasoned Product Manager for our global Fraud and Risk management platform operating across more than 100 countries and millions of travelers. Our ideal candidate will have successfully led multiple, worldwide, technology-enabled products or services tailored to power eCommerce and fintech businesses. The successful candidate will form a strategy that gets to the core of what our customers value, set priorities that move that strategy forward, and exert influence to align diverse stakeholders.What you’ll do:Simplify and create frameworks to influence a diverse and broad audienceWrite product requirements and ensure clear communication and coordination of requirements to the business, marketing, design, and development teamsYou will partner with stakeholders and manager to develop new ideas for research, testing and feedback loops to better understand and quantify customer pain pointsYou will own unrelated product areas, developing the product feature or product roadmap and executes on go-to-market planYou will tailor communications (content focus, style, format, etc.) for different audiences as appropriateWork closely with tech team(s) on driving products and features from design to shipCreate alignment on the product vision both internally and with key external partnersEstablish metrics and indicators for successMeasure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customersDevelop, report, and continually improve business performance metricsProactively identify and resolve strategic and technical issues that may impair the team’s ability to meet strategic, financial, and technical goalsWho you are:Bachelor’s in Business, Economics, Mathematics, Engineering, or a related technical field; or equivalent related professional experience4+ years of experience in product or program management, product marketing, business development or technologyExposure in AI or ML domain is a muExperience creating and evolving customer and developer experiences from conceptualizing to launchExperience with feature delivery and tradeoffs, managing roadmaps across multiple stakeholders, including working closely with tech teams from design to shipProven ability to manage multiple, competing priorities simultaneously and ability to work in a fast-paced environment where continuous innovation is desiredExperience with end-to-end product delivery, overseeing roadmap strategy and definition, contributing to discussions around technology decisions and strategy related to a platform productKnown for superior communications skills with high attention to detailPreferred: Master’s in Business Administration or a related technical field; or equivalent related professional experienceExperience working in Fraud & Risk management platform products in ecommerce setting, a plus if it is in a global settingExperience with SDKs, two-sided platforms, and development tools, and managing developer communitiesAbility to work autonomously in a highly demanding and often ambiguous environment, with attention to detail and organizational skillsAbility to think strategically and execute methodicallyProven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business casesProven track record of taking ownership and driving results We are an equal opportunity employer and value diversity at our company#L1-SK1