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We are inviting applications for the role of Consultant- Oracle Service Contracts
In this role, you will be responsible to Drive requirement gathering, Fit-Gap, Solution Design, Build, CRP, SIT, UAT, Cutover/Go-Live and post-production support for above applications.
Responsibilities :
- Working on the New Enhancement Requests requested by the customers
- Understand the issue faced by client and analyse the issue and resolve within SLA.
- Responsible for conducting various meetings and discussion with client for various issue analysis etc.
- Responsible for functionality mapping and Requirement analysis.
- Prepare documentation based on client requirement.
- Responsible for writing the test cases for the product.
- Preparing MD 50 documents for all enhancements and changes.
- Prepared MD.120 Documentation based on ticket requirement Good communication skills with positive, flexible attitude.
Qualifications we seek in you!
- Expertise in the Documentation, Setups & functional flows for Oracle CRM Modules R12.
Preferred qualifications
· Expertise in the Documentation, Setups & functional flows for Oracle CRM Modules R12.
- Expert in functional configuration, setup remediation, workarounds, functional documentation, preparing test plans and user training.
- Knowledge of System Administrator tasks related to Programs, Menus/Functions Responsibilities, and Users etc.
· Areas of expertise include Oracle Install Base , Oracle Field Service , Oracle CRM foundation and Oracle Service Contracts, Oracle Teleservices .
· Good Exposure in project methodologies like AIM & OUM, TCM .
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