.. seller support cases in marketplace with clear explanations of the issues that need to be solved, and following through until the issue is resolved Interacting with clients and Marketplaces support staff in English (both verbally and in writing) Reviewing product data templates in Excel to identify errors .. read more
Associate - Corporate Operations
Role: Associate– Corporate Operations (On Contract) Functional Area: Product Support and Delivery Educational Qualification: Any Graduate Experience: 0-3 yrs. Location: Gurgaon
Key Responsibilities: · Handling operational queries via email & call- 24*7 (B2B2C Business module) · Owning the end-to-end delivery for customers. · Direct interaction with client POC. · Providing resolution and delivery within a specified TAT and defined SLA’s · Coordination with other verticals/teams to resolve the issues/requests. · Conducting training sessions for clients on products. · Working on Custom Report / Analytics (MIS/EXCEL).
Preferred Skills Set: · Ability to take initiatives. · Extremely comfortable in fast-paced, high-growth environment. · Creative and analytical thinker; fast learner. · Good speaking & writing English. · Proficient on MS Excel
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