Senior Executive EXL/SE/**

Job DescriptionFunction, Responsibility Level Insurance Operations, Executive Reports toAssistant Manager / Lead Assistant Manager – Insurance Operations-----------------------------------------------------------------------------------------------------------------------Basic Function (Property Survey)Responsible for carrying out write-up and review of property survey reports. Follow appropriate Operating procedureMeet quality goalsMeet office time service goalsMonitor e-mails, and respond in a timely mannerSend reports to clientsHandle additional duties as assignedCompetenciesExcellent written communication skills, with an ability to think and react to situations confidently.Domain experience in P&C Insurance (Preferred but not mandatory)Must be assertive, persistent, and result-oriented, ability to work in a team environment and adhere to department guidelines.Knowledgeable in Microsoft Word, Excel and OutlookSkills RequirementTechnical Skills (Minimum)Proficient with computer systems and software including Microsoft Excel, Outlook and WordTyping Speed of at least 30 WPM and 90% accuracySoft skills (Minimum)Good Communication Skills – Able to express thoughts and ideas in an accurate and understandable manner through verbal and written format with internal and external contactsHigh Levels of Comprehension – Able to understand and follow information received from field staff or from the customerAble to identify the main idea, cause and effect, fact and opinion, make inference, compare and contrast, sequence information, and draw conclusions basis the information acquired or providedCustomer FocusIdentifies and understands the (internal or external) customer’s needsDetail oriented with excellent follow up skills TeamworkWorks effectively with the team to accomplish goals, takes action that respects the needs of others and those of the organizationEffective interpersonal skillsAdaptabilityMaintains effectiveness despite changes to situations, tasks, responsibilities and peopleProfessionalismConducting oneself with responsibility, integrity, accountability and excellenceWork StandardsSets own high standards of performanceEducation RequirementsMinimum of Bachelor’s degree in any field