.. About Company: The Healthcare industry is the next great frontier of opportunity for software development, .. companies in this space. We are working on solving national-level Healthcare problems, and this is your chance to improve the lives of millions of .. read more
The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.
Responsibilities Develop standardized production, quality, and customer-service standards Identify potential risks before they become a problem, focusing on root cause analysis and preventive action Perform internal and external quality audits and compile detailed reports of findings Build a strong team through coaching, mentoring, specific training and performance evaluations
Qualifications Bachelor's degree or equivalent experience. QA for at least 3 years BPO experience is a must Must be comfortable with US shifts 2+ years' relevant work experience Highly organized with excellent attention to detail
Work from Office Shift Timings : Rotational shifts CTC - upto 5 lacs
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