.. Understand the customer queries related to payroll and address the issues timely Collaborate with internal functional team partners to determine suitable solutions to escalated issues product and service gaps Respond to clients via email, phone and live chat support channels Troubleshoot and guide clients .. read more
Responsibilities :
- Responsible for delivering highest quality in a timely and cost-effective manner.
- Responsible for estimating test efforts and communicate test results.
- Responsible for enhancing and extend the automation library and framework.
- Experience with developing and executing automation suites.
- Experience with SQL, Tomcat, Linux and Java.
- Experience with scripting knowledge of Shellscript, Groovy desired.
- Excellent troubleshooting skills to root cause complex issues required.
- Passionate for finding bottlenecks and thresholds in existing code through the use of automation tools.
- Strong time management skills with a history of meeting commitments.
- Understanding the requirements from concerned teams, preparing execution plans, devising automation strategy and automation of test cases.
- Strong understanding of test automation frameworks and architecture to provide automated solutions to complex problems.
Requirements:
- Hands on exposure in Selenium Webdriver / SOAP UI / QTP.
- Working knowledge of one or more software programming languages like Java, C#, php, groovy.
- Exposure to open source tools like Jenkins/ TestNG/ Appium/ API automation testing.
- Good experience in shell scripting.
- Proficiency in handling complex db queries.
- Exposure in implementing CI.
- Strong logical reasoning and problem solving skills.
- Should be good in communication and presentation skills.
- Should be a self-starter with high initiative, team player, and enthusiastic to learn and deliver on latest tools and technologies.
- 2-6 years of strong hands-on testing experience of web applications, desktop application and web services.
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