Scrum Master III [T500-**]

As a Scrum Master within the Scaled Agile Framework (SAFe) is a secondary responsibility, if need be you should be able to facilitate the Agile Release Train (ART) and support the Agile teams in delivering high-quality products. Your role involves coaching, facilitating, and fostering an Agile mindset across the teams.

Responsibilities:

PI Planning:

• Facilitate and actively participate in Program Increment (PI) planning events.
• Cross-Team Collaboration
• Promote collaboration and communication among Agile teams to ensure alignment and synchronization.
• Identify and address impediments to team progress.

Agile Coaching:

• Agile Principles
• Coach Agile teams on SAFe principles, values, and practices.
• Foster a culture of continuous improvement and adherence to Agile methodologies.

Team Empowerment:

• Empower teams to self-organize and make decisions, fostering a sense of ownership and accountability.
• Provide guidance on Agile best practices and techniques.
• Continuous monitoring of the resources and educate the team members on improvements

Program Execution:

PI Planning:

• Facilitate and actively participate in Program Increment (PI) planning events.
• Ensure that team priorities align with the overall program and organizational objectives.

Backlog Refinement:

• Collaborate with Product Owners to ensure a well-defined and prioritized product backlog.
• Assist teams in breaking down and estimating user stories.

Metrics Tracking:

• Define, track, and report key Agile metrics to measure team and program performance.
• Use metrics to identify areas for improvement and guide decision-making.

Overall Planning and Execution:

• Facilitate regular retrospectives and help teams implement improvements.
• Contribute to the Agile community within the organization by sharing best practices.
• Continuous monitoring and improvements
• Proactively report and resolve the issues and bottleneck

Stakeholder Management:

Communication:

• Ensure transparent and effective communication within the team and with stakeholders.
• Collaborate with Product Owners, Release Train Engineers, and other Scrum Masters to address dependencies and impediments.

Conflict Resolution:

• Address and resolve conflicts within the team and escalate when necessary.
• Foster a positive and collaborative team culture.

Requirements and skills - Must have:

• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• PMP / PRINCE II certification is a plus
• Certified Scrum Master (CSM) or SAFe Scrum Master certification.
• Bachelor’s degree in a relevant field or equivalent work experience.
• Proven experience as a Scrum Master in Agile environments.
• Strong understanding of SAFe principles and practices.
• Excellent facilitation and communication skills.
• Ability to adapt and lead in a dynamic and fast-paced environment.

Nice to have:

• Previous FedEx experience
• Master’s degree
• Domain knowledge in logistics, finance, or supply chain