.. including articles, blog posts, whitepapers, guides, case studies, and reports on payroll compliances tailored for different audiences. Develop comprehensive and accurate content that educates readers on the intricacies of payroll compliance, covering topics such as tax regulations, labor laws, statutory .. read more
Greetings from Live Connections!
Our leading eCommerce Client is seeking enthusiastic individuals to join their team of highly motivated Customer Care Associates.
Please review the job details below for more information.
Job Title: Customer Care Associate (Domestic inbound Voice Process)
Job Description- • Provide assistance, resolve queries, and offer solutions to customer issues promptly and professionally.
• Ensure a high level of customer satisfaction through excellent service and effective communication.
• Identify and assess customers' needs, clarify information, and provide solutions or alternatives.
• Escalate complex issues to higher authorities when necessary and follow up on resolutions.
• Maintain accurate and detailed records of customer interactions and transactions.
• Adhere to company policies, procedures, and guidelines while addressing customer inquiries or issues.
Work mode: Hybrid mode
Eligibility-
Good communication skills Preferred bilingual proficiency in Telugu and Hindi Typing speed of 25 words per minute
Qualification:Minimum educational qualification: 10+2, Diploma, or Any Graduate
Shift Timings:Rotational Shifts (Any 9 hours between 6:00 AM and 11:45 PM
Job Location: Kondapur (Hyderabad)
Interested candidates may kindly share CVS to manasa.p@liveconnections.in
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