.. with internal functional team partners to determine suitable solutions to escalated issues product and service gaps Respond to clients via email, phone and live chat support channels Troubleshoot and guide clients through usage Proactively stay up-to-date on product features and improvements Produce .. read more
Experience Required:-
8-14 Years
Role scope : Pre-sales lead with experience in building teams & setting up processes , Participate in RFP's , Collaborate with Lead Generation partners an drive engagements. Experience of navigating through Clients Procurement processes would be added advantage.
Technical skills : Mandatory Skils: Pre-sales, solutioning consultative selling , understands sales cycle Secondary Skills : CPG /Retail domain with Analytics (desired)
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