B2B Commercial Manager

• Develop and ensure execution of the omnichannel B2B strategy based on data & insights and input from marketing
• Ensure effective liaison with Marketing, Customer Care & Service and B2C to deliver a consistent omnichannel consumer experience and facilitate an effective Customer feedback loop
• Monitor performance of B2B channels and make decisions on further improvement
• Identify commercial opportunities in the market to foster sustainable growth in the B2B channels
• Manage the 'unmanaged base' , Office and SOHO customers which are targeted by Marketing and E-commerce activities
• Manage the B2B P&L

Department and Management Responsibilities

• As part of the local Management Team, drive the overal organization's business results by making tactical and strategic decisions and by building the organisation in a sustainable way
• Drive innovative solutions relevant by following the latest developments in the field and stay up-to-date on competitors
• Act as a spokesperson within the organization and in the Management Team and be the end-responsible for the department and the department's results
• Translate the global strategy to local market needs and define initatives to achieve business results
• Ensure that optimal investments and decisions are made in the OP process for both CAPEX and OPEX, in collaboration with Finance, for PFME in collaboration with Marketing
• "Lead leaders" by promoting leadership skills
• Manage the budget within the department
• Align with HQ stakeholder and other markets' counterparts on strategy, priorities and best practices
• Improve and implement efficient ways of working in line with the operational plan and company guidelines

People & Performance Management

• Attract and retain talent, develop the personal effectiveness of employees by regular coaching and implementation of learning activities
• Build a strong team where team members collaborate effectively and understand their shared goals and purpose
• Set individual performance goals that provide a clear line of sight to organizational priorities and monitor progress towards achievement of goals by use of the PDP methodology
• Lead by example in terms of NLF behaviors and safety leadership
• Build the culture by promoting and supporting a happy, healthy and safe working environment that encourages teamwork, ambition and a high level of professionalism
• 'Education:
• MSc/MA level in business administration, marketing or relevant field

Professional experience:

• More than 10 years in B2B business operations experience
• Extensive commercial experience in marketing and sales, with a strategic mindset, preferably in FMCG, Office
• Experience in Field Sales Management, 3rd Party Management, (Key) account management
• Extensive organizational and leadership experience