Information Technology Support Officer

  • Hyderabad
  • We Do It Group Of Companies

Experience Range - 3 to 6 years Location - Hyderabad Note: Should be flexible working on rotational shifts

Essential Job Elements:

Primary tasks: Enhance IT security of the organization Handling incidents in Microsoft 365 Defender Implement controls to increase organization security posture. Device and application management through Microsoft Intune. Managing SonicWall NSA 4700 firewall BAU tasks Installing, configuring and maintaining hardware, software and networks. Providing IT assistance to staff Troubleshoot and resolve hardware, software, printer and connection issues within a timely manner. Maintain the IT Asset Management System ensuring that all assets are recorded and updated/removed Creating and managing user accounts and roles in Microsoft 365 admin center Other tasks: Maintain and expand IT knowledge Attain relevant Microsoft certifications VMware administration