Product Trainer - Credit Card Experience

  • Gurugram
  • Igt Solutions

We have an immediate openings for Product Trainer |BPO| Credit Card Domain


Job Location : Gurgaon


Interested candidates share the resumes:


sameer.gandhi@igtsolutions.com


JOB RESPONSIBILITIES:


  • Ensure successful execution of training needs
  • Measure program training effectiveness
  • Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
  • Send reports/MIS to the Operations team on the progress/pending status of activities
  • Review content at regular intervals to ensure all updates are incorporated
  • Participate in Internal & External Calibrations
  • Conduct refresher trainings based on TNI
  • Manage Knowledge Check for New Hires & Production Staff


KNOWLEDGE, SKILLS, OTHER ABILITIES-

  • Very Strong written and verbal communication skills (English)
  • Customer/ Client Handling Skills
  • Ability to work during all shifts
  • Experience in any product/process/soft skill/up-skilling training
  • 1- 5 years of experience in Training (line trainer experience can also be considered )


CTC - 4.50 LPA