.. self-motivation to drive results. Strong communication skills -- both verbal and written – and strong relationship, collaboration skills and organizational skills. Ability to quickly learn and implement new technologies, frameworks and tools and support multiple concurrent activities and to interface .. read more
Looking for a " Solution architect/ Lead Solution Designer-- Service Assurance" for our leading Global IT Service Provider. Exp- 10+ years
location - Chennai/Bangalore/Hyderabad/Pune
Job Description
Overview
Interpersonal:
Should be able to independently run meetings, articulate/present a requirement, proposed solution to the stakeholders (UK clients, Product line, Operations, Tester, Developer etc).
Should be able to handle the queries from the stakeholders Domain: Should have good understanding of the Telco domain.
Should have in-depth knowledge in Service Assurance journey (both Processes and Systems)
Functional: Should be able to understand a given business problem and propose various solution options
Functional: Should have hands-on in preparing the Requirements, Design documents, write/review/execute test cases
Functional: Must have worked in medium complexity designs
Functional: Should have analysed the Ops data, processes, provide insights and suggest improvements based on KPIs
Functional: Should have hands-on in creating UML diagrams, E2E flow diagrams
Roles & Responsibilities
*Following BSS applications knowledge is mandatory - CRM, Fault Orchestration (both reactive and proactive), Engineering workflow management.
*Following Network OSS applications knowledge is mandatory - Inventory management, Configuration, Network Monitoring System, Element Management System, Test & Diagnostics application, Network performance management (monitoring, collecting data, reporting), Provisioning & Activation system, Incident and Change management system.
*Knowledge in both reactive and proactive fault journey is mandatory.
*Knowledge on Service Now modules CSM, ITSM, TSOM, CMDB are mandatory.
*Accountable for defining the solution design of OSS/BSS solutions in adherence to the architecture, customer requirements and contractual outcomes.
*Accountable for ensuring project delivery of multi-domain BSS/OSS solutions.
*Requirements gathering for creating BSS/OSS service and solution design.
*Design of OSS/BSS solutions.
*Produce and support the production of High Level Designs, Low Level Designs, test plans, Deployment Guidelines and TTO`s.
*Work in cross-functional delivery teams including partners and vendors to support delivery throughout the delivery lifecycle and ensure solutions are delivered into production on time and meet the operational acceptance criteria.
*Work closely with Network Design, Systems Development, Testing team, E2E Solution Architects, Operations teams.
*Knowledge on APIs, Frameworx, Microservices, UML, TOSCA, NetConf/YANG, CI/CD, REST/Webservices, JSON, Postman, Agile Development is needed.
*Functional Domains: Advanced knowledge in atleast one listed below: Network Service LCM, Network Orchestration/MANO, Telemetry/RCA 5G, AI/ML, OTT domain knowledge is a plus.
*Ensure the delivery of the solutions conforms to contractual outcomes and timescales.
*Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process.
*Should have led the team of atleast 4 members.
*Experience in working in Service Assurance related proposals.
Requirements
• Ability to work with stakeholders to create and define problem statements and root cause analysis
• Create and gather requirements from stakeholders, ensuring documentation is complete, understandable, and unambiguous
• Validation of this documentation with stakeholders
• Capture and report back essential information from meetings
• Able to write user stories for different skill sets, e.g. UX/UI and coders
• Familiar with using Jira in terms of user story creation
• Use of collaboration and presentation tools like Mural
• Ability to work across several squads to fulfil the BA role - when and where most needed
• Ability to analyse, summarise, and interpret data. Nice if they can use Adobe Analytics but not essential
• Understanding of Agile methodology
• Track deliveries and attribute/report back on associated impact