Senior Analyst- Plan Administration

  • Gurugram
  • Marsh Mclennan
UK Health Delivery is seeking candidates for the following position based in the DLF, Gurugram office: Senior Analyst – B2 What can you expect? Mercer is the global leader for trusted human capital services and products. The Health Delivery team at Mercer delivers a comprehensive suite of Health solutions across geographic boundaries, offering solutions globally The incumbent in this role will ensure world-class service delivery to the UK clients. This position is responsible for various professional activities for assigned moderate portfolios, including processing transactions, administration of Healthcare & Protection policies (covering Renewal and Market Review process). The role will focus on: Processing of tasks for UK health insurance products – like GLA, GIP, PMI, Dental, etc Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Communication with UK team to enable scheme analysis and portfolio management Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Ownership of delivery on assigned work through self-planning and monitoring of all activities Focus on the culture of First Time Right Timely follow up with onshore for any process related questions Providing timely updates to Senior Specialists, and TLs Adhere to process documentations (e.g. SOPs, PMAPs, Exception Tracker etc..) What is in it for you? Medical insurance, personal accident insurance, group term life insurance from the day you join us 10 holidays along with 20 earned leaves, 7 sick leaves and 7 casual leaves in a calendar year Shared Transport (Provided the address falls in service zone) We will count on you to: Learn the process effectively and efficiently. Responsible for processing all tasks within the defined timelines Delivering quality output Sharing status updates with Senior Specialists /TLs on assigned tasks Communication with UK team to enable scheme analysis and portfolio management Ensure adherence to communication calendar Adhere to process documentations (e.g. SOPs, PMAPs, and Exception Tracker etc.) Note: Applicants should be flexible working in shifts What you need to have: Graduation in any stream (B.Sc, B.Com preferred) Minimum 2 years of experience Health products knowledge for UK Markets (preferred) Good Interpretation and decision making skills Good at arithmetic calculations Strong command on MS office applications (Word, PowerPoint) Intermediate level - MS Excel knowledge Good communication skills, both verbal and written Advanced Logical, Data Analytical skills Good analytical and research skills, attention to details What makes you stand out? Good knowledge and experience in Health insurance Good communication skills Strong analytical and research skills, attention to details Proficiency in MS Excel Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh , Guy Carpenter and Oliver Wyman , Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com . Follow Mercer on LinkedIn and Twitter . Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.