Assistant Housekeeping Manager

  • Gurugram
  • Infosys
  • Manage the entire Facilities function at a Development Centre by the review, planning and implementation of services (Facilities/ travel/ transport/ hospitality/ general engineering services/ voice communication) for the location.
  • Lead the Facilities team and interact with the DC EC, local authorities and vendors.
  • Lead the Business Continuity and Health, Safety & Environment management systems in order to provide round-the-clock business support to the DC in accordance with the company policy, applicable regulatory guidelines & as per the defined Service Level Agreements (SLAs).
  • Interact with external stakeholders of various public govt. departments.


Duties include the following:


Hospitality Services:

  • Define, implement and review standard of services provided in housekeeping, Catering & banquets, ECC, Food courts.
  • Evaluate and provide logistics support for events and visitor management in order to ensure hospitality services to all customers.


Facilities Services:

  • Review Facilities Operation at the Dc level.
  • Resolve escalations related to Facilities services.
  • Spearhead Disaster recovery and Business Continuity process.


Travel services:

  • Oversee travel operations.
  • Negotiate and execute corporate deals with vendors.
  • Negotiate terms & conditions with travel vendors.
  • Improve overall operational efficiency and SLA adherence in order to provide travel services in accordance to company policies.


Administration & Logistics Services:

  • Authorize facilities/ travel related bills and documents.
  • Liaise with concerned authorities for regulatory compliance and company requirements.
  • Review and monitor budgets.
  • Negotiate deals with vendors.
  • Review cost control measures for all areas.
  • Review and nurture vendor relations.


Engineering Services:

  • Oversee maintenance of equipment