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Associate - Corporate Operations
Role: Associate– Corporate Operations (On Contract)
Functional Area: Product Support and Delivery
Educational Qualification: Any Graduate
Experience: 0-3 yrs.
Location: Gurgaon
Key Responsibilities:
· Handling operational queries via email & call- 24*7 (B2B2C Business module)
· Owning the end-to-end delivery for customers.
· Direct interaction with client POC.
· Providing resolution and delivery within a specified TAT and defined SLA’s
· Coordination with other verticals/teams to resolve the issues/requests.
· Conducting training sessions for clients on products.
· Working on Custom Report / Analytics (MIS/EXCEL).
Preferred Skills Set:
· Ability to take initiatives.
· Extremely comfortable in fast-paced, high-growth environment.
· Creative and analytical thinker; fast learner.
· Good speaking & writing English.
· Proficient on MS Excel
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