.. role (C-level, Directors, and VPs) over phone and other channels. Inside Sales specialist should have experience of selling services and solutions in any market. Inside Sales specialists should be aware of IT technologies and the typical IT challenges that CXO's have to deal with. Inside Sales specialist .. read more
About the Opportunity
Role: Zonal Manager
Level: Manager
Reporting To: Director - Alternate Accommodation
Location: Chennai
About the Function:
In sync with the evolving preferences of 64% of Indian travelers, MakeMyTrip redefines travel experiences with Alternate Accommodation. The distinctive offerings go beyond conventional stays – from Private Villas and Apartments to Houseboats, Treehouses, and Tents/Camps.
As a key growth business, MakeMyTrip has rapidly expanded to meet the rising demand for unconventional travel. Alternate Accomodation works on elevating customer journey, be it shared space with private rooms or an entire property for an exclusive retreat.
About the Role:
The incumbent will be responsible for connecting and engaging with villas, apartments, homestays, and premium vacation rentals. They will be accountable for enhancing the productivity of the portfolio, meeting or exceeding supply targets, identifying market opportunities, and guiding the team to attain their KRAs.
Additionally, the role holder will develop strategic insights to improve business profitability, identify opportunities for process improvement, and collaborate closely with business teams to assess process adherence and prioritize areas for enhancement.
What will you be doing:
1. Relationship and Account Management:
- Building, managing and expanding partner relationships within your territory, aiming to surpass quarterly/ monthly sales targets with Host accounts.
- Implementing strategies to effectively manage and optimize Alternate Accommodations hosts in your region.
- Working closely with cross-functional teams to action on demand/ supply insights and seasonal moments to capitalize on, as well as integrating policy-led initiatives into campaigns where appropriate.
2. Portfolio Management and Drive Growth for units:
- Onboarding new, high-quality supply within your assigned geography.
- Representing MakeMyTrip in external meetings with partners and at industry conferences in your market, solidifying the brand's presence and commitment.
- Initiating and conducting in-depth user data analyses and experimentation that will directly impact strategy and the program roadmap.
- Responsible for helping to develop and execute on demand generation strategies to drive Host engagement, intent (browse, search, listing views), and conversion.
3. Team Management:
- Must be a collaborative, cross-functional leader and comfortable partnering with a variety of teams.
- Executing a win-win strategy for your portfolio that drives value to all parties and positions Alternate Accommodations as a top strategic partner.
- Monitoring & analyzing, market trends, growth opportunities or anomalies and regularly communicate performance to Executives leveraging available production data and market insight.
- Working cross-functionally with teams such as product, marketing, revenue, legal, finance and customer support to ensure Alternate Accommodation long-term market success.
Qualification & Experience:
- MBA from a reputed institute with 6 to 9 years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
Key Success Factors for the Role:
- Mindset that will constantly think about Return on Investment.
- Strong communication skills, negotiation, Influencing skills, great interpersonal & stakeholder management skills.
- High on energy, team player coupled with a great attitude.
- Proficiency in MS Excel and MS PowerPoint is essential.