Sales Manager - LAP - SCCL

  • New Delhi
  • Standard Chartered Bank
Role Responsibilities Strategy The purpose of this role is to Achieve revenue objectives through sale of range of Finance products, as per Customer’s requirement.Deepen customer relationship through cross sell of products and provide quality service. Business Business DriversAchieve New Sales Revenue targets, through need based selling.Acquire new HVS customer relationship and through securities finance products.Deepen customer relationships by cross-selling products. Processes Customer Experience Responsive and responsible selling.Ensure error free customer application anf documentation.Ensure smooth on-boarding of customer and issuance of the product.Provide prompt service and endeavour toward nil Customer complaints.Risk AssuranceAttend applicable Sales Training and refreshersRemain compliant and adhere to all policies, guidelines and procedures, comply with local regulatory requirements.Conduct CDD, MLP and TCF diligently.Zero tolerance - Fraud, MIS-selling. Renewal Process, PDD, review documents, etc Management Sending Renewal mails to clients and obtaining confirmationEND Use certificatesPDD follow upFollow up for URC Additionally, Co ordinating with Client office for documents relating to KYC / CDD / Annual Review.Co ordinating with KYC / CDD Team for any further requirements for sign off.Co Ordinating with client office for legal documentation / Notary, etc. Processes Need to have the complete understanding of the Business workflow, Digital, systems, reports, etc. Regulatory and Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct.Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association. Our Ideal Candidate Post Graduate with minimum 3 years of relevant working experience or channel business.Knowledge of and experience in Loan Against Shares, Margin Finance, IPO Funding - Capital Markets, strong communication, interpersonal skill and drive with ability to influence outcomes.Strong network of DSA and referral partners. Role Specific Technical Competencies MS OfficeSoftware handling ­