Project Manager (Professional Services)

Company- ProductDossier Solutions (I) Pvt. Ltd.

Experience - 4-7 years of experience in Project Management Office

Location - Pune (Work from Office)

Education - B.E/B.Tech, MCA, BCA, MBA-IT/Project Management

Duties and Responsibilities :

• End to End software implementation (Kickoff, Planning & Scheduling, Requirements Gathering & Analysis, Configuration, UAT, Documentation, Data Migration, Go-live, Hypercare) within planned schedule and cost and to client’s satisfaction.
• Manage project stakeholder expectations through regular interactions and great relationships.
• Collaborate with the internal teams such as Sales, Development, QA, and Support (involved in the requirements gathering, testing, roll-out and operations phases) and ensure seamless transition/handover. Summarize and present results to team members and clients globally.
• Plan and manage periodic project status reviews and executive governance reviews.
• Suggest product enhancements for product gaps and suggestions for better user experience.
• Proactively identify and manage project risks and issues.
• Manage the team utilization.
• Coordinate with the Support Team for timely and accurate resolution of issues reported by the clients.
• Guide, coach, and mentor the team members for successful completion of deliverables.
• Contribute to enhance the knowledge management and thought leadership.
• Proactively identify and deliver on growth opportunities within assigned accounts.

Technical Skills:

• Reasonable understanding of databases like Oracle, SQL Server and SQK query. Strong Excel skills is also must.
• Knowledge of appropriate development methodologies and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion.
• Understand technical requirements to ensure accurate understanding and implementation.
• Good understanding of professional services domain and project management processes and workflows.
• Knowledge of project management methodologies including Predictive/Waterfall, Agile/Scrum/Kanban etc.
• Strong customer delivery experience, managing projects related to business software such as ERP, CRM, SaaS applications (You will be implementing Kytes Product Suite).
• Must have hands-on working knowledge of software implementation with business applications (e.g. SAP, Oracle, PeopleSoft).