Senior Business Analyst

About Position:

As a Senior Business Analyst, we are looking for an experience into telecom billing, subscription billing, also hands on experience on software using for billing ( Aria, ZOURA, AMDOCS).

• Role: Senior Business Analyst
• Location: All PSL Locations
• Experience 7-12 Years
• Job Type: Full Time Employee

What You'll Do:

• Own and deliver the roadmap for the Billing and Integration areas.
• Meet with business stakeholders to define and prioritize business requirements.
• Facilitate discussions among business owners, architects and delivery leads to determine the best solution for critical problems through working sessions, new process mapping, and process redefinitions.
• Document detailed requirements in the form of PRDs, wiki pages, Jira stories, process flows etc.
• Manage product backlogs for multiple Scrum teams.
• Manage the deliverables of one or more Scrum teams, either in partnership with a TPM or independently.
• Define measure and report KPIs critical to the success of the initiatives you are responsible for.
• Provide training to end-users.

Expertise You'll Bring:

• Experience implementing and / or managing a SaaS Billing Platform is required. Experience working for a SaaS company is helpful but not essential.
• Recurring Billing experience is the primary requirement for this role, preferably SaaS applications like Zuora, Aria, Amdocs etc. but experience with custom-built billing applications will also do.
• Experience working with SaaS applications will be a big plus.
• Payment's experience (credit cards, ACH, Direct Debit) will be a big plus.
• Familiarity with any of the following would be an added advantage: Salesforce, CPQ applications (Apttus, Salesforce CPQ), Revenue Systems.
• Experience in building complex integrations across multiple business applications to deliver scalable and reliable end-to-end business processes.
• Ability to work collaboratively in cross-functional teams with Project Leadership, Product Managers, Product Engineers, QA/QE and business stakeholders.
• Familiarity with Jira and Confluence.
• Evaluate implementation options/vendors and provide recommendations on the scope and scale of effort required to develop a solution.
• Degree in Computer Science, MIS or comparable technical degree.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
• Ability to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Our company fosters a values-driven and people centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

Let’s unleash your full potential at Persistent

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”