Tele-counselor

  • Gurugram
  • The Northcap University

Job Title: Admissions Tele-Counselor

Location: Gurugram, Haryana

Joining: Immediate

Salary: Rs 3 lakh p.a. -3.6 lakh pa


Freshers with good communication skills can also apply.

Preference shall be given to Gurugram candidates.


Responsibilities:

  • Initiate telephonic contact with potential and existing leads to achieve application conversion targets.
  • Provide comprehensive information about university courses to leads/applicants.
  • Address queries via phone and in-person regarding application process, course details, and eligibility.
  • Meet daily calling targets and ensure application conversions while adhering to department protocols.


Tasks:

  • Achieve daily targets for new applications and enrollments.
  • Follow up with potential leads and maintain the database.
  • Arrange campus visits for parents and students.
  • Ensure timely response to all queries within 24 hours.
  • Minimize untouched leads in the CRM system.



Minimum one year of full-time tele-counseling or tele-calling experience in a college or university in the NCR region.

Working Conditions: On-campus, 6 days a week.