Community Manager

JOB DESCRIPTION- Community Manager

Position Overview:

NxtWave is seeking a dynamic and passionate Community Manager to foster a vibrant and engaged community around our brand. As the Community Manager, you will play a pivotal role in building, nurturing, and expanding our online and offline community presence. You will be responsible for driving engagement, facilitating meaningful interactions, and ensuring a positive and inclusive atmosphere for community members. If you are a creative, enthusiastic, and people-oriented individual with a strong understanding of community dynamics, we encourage you to apply.

Responsibilities:

Community Engagement:

• Develop and execute strategies to increase community engagement and participation across various online platforms, including social media, forums, and other relevant channels.
• Foster a sense of belonging and camaraderie among community members by creating and curating valuable and relevant content.

Content Creation:

• Create and curate engaging and shareable content tailored to the community's interests, including articles, videos, graphics, and more.
• Collaborate with the marketing team to align community content with overall brand messaging and marketing campaigns.

Moderation and Conflict Resolution:

• Monitor community interactions to ensure adherence to community guidelines and policies.
• Address any conflicts or issues that arise within the community promptly and professionally, seeking to maintain a respectful and inclusive environment.

Community Growth:

• Develop and implement strategies to attract and onboard new community members.
• Collaborate with other teams to identify opportunities for community growth and expansion.

Feedback and Insights:

• Act as a liaison between the community and internal teams, providing valuable insights, feedback, and suggestions.
• Regularly analyze community metrics and feedback to assess engagement levels and make data-driven decisions for continuous improvement.

Event Coordination:

• Organize and manage online and offline events, such as webinars, workshops, meetups, and conferences, to bring the community together and facilitate networking.

Qualifications:

• Strong passion for and understanding of community building, social dynamics, and online engagement.
• Excellent written and verbal communication skills.
• Proficiency in using various social media platforms, forums, and community management tools.
• Ability to empathize, listen, and engage with a diverse range of community members.
• Creative thinking and the ability to generate engaging content ideas.
• Problem-solving skills and the ability to manage conflicts and challenges professionally.
• Experience with data analysis and the ability to draw insights from community metrics.
• Flexibility to adapt to changing community trends and needs.
• Knowledge of the industry and market trends related to NxtWave's products or services (if applicable) is a plus.

Key Skills:

• Content management
• Dynamic environment
• Campaign writing and handling
• Creative writing
• Stakeholders management
• Vendor management
• Student engagement
• Community
• Business strategy
• Digital media
• Driving offline community events
• Able to record short bytes i.e 30sec videos if required

Job Location: Hyderabad

Work Timings: 10-7 pm

Working Days: 5 Days per week

Why join NxtWave:

At NxtWave, you'll be part of an innovative team that thrives on pushing boundaries and creating impactful solutions. We offer competitive compensation, professional development opportunities, a collaborative work environment, and the chance to contribute to cutting-edge projects that shape the future.

If you're a dynamic and results-driven Community Manager looking to make a significant impact in a forward-thinking company, we invite you to join our team at NxtWave.

Join NxtWave and be at the forefront of shaping a thriving and enthusiastic community that positively impacts our brand and its members.