Sales Growth Specialist

ABOUT TWIRLL

Twirll is a Business Ready Digital Cloud Platform that offers a range of cloud technology products, including multi-channel sales, Digital Marketing, CRM and Lead management, Invoicing, Purchase, Automated Inventory and Order management, Loyalty system, Smart Form business process, IOT connect, and shared service center for business operations. It caters to Retail (B2C), Wholesale (B2B), Hospitality, and Services. Its comprehensive cloud-based solutions aim to help businesses grow faster, automate, and run successfully.

JOB DESCRIPTION

The ideal candidate should preferably have 2-3 years of experience for this position and will collaborate closely with our Enterprise Sales team to champion Twirll adoption across all stages of the sales process. This presents an exceptional opportunity to interact with forward-thinking technologists and businesses within the industry. We seek an individual who possesses a genuine passion for technology, is adept at problem-solving, exhibits unwavering enthusiasm for their work, prioritizes cultivating partnerships with customers over treating them as mere targets, and thrives within a dynamic and vibrant sales environment.

LOCATION Remote or Hybrid (Noida), based in India

KEY RESPONSIBILITIES

• Develop a comprehensive sales strategy and execution plan to maximize adoption of Twirll Hospitality, Retail, Wholesale, Manufacturing and Services offerings.
• Identify and address business pain points, offering tailored solutions to meet specific needs.
• Proactively reach out to potential clients through different channels, highlighting the core value proposition and competitive advantages.
• Share regular feedback on market condition, competition and pricing and other factors influencing the ground sales
• Establish and nurture strong relationships with customers, building rapport to foster trust and loyalty.
• Conduct product demonstrations and showcase services to prospects, effectively illustrating their benefits.
• Maintain an organized and up-to-date CRM database, accurately documenting interactions with prospective clients.
• Monitor, track, and meet key performance indicators (KPIs) such as call volume, demo presentations, and successful deals closed.
• Execute drip campaigns to provide ongoing communication to prospects in the cold stage.
• Oversee the onboarding and training of Account Managers to ensure they are equipped to support clients effectively.
• Facilitate weekly sales meetings to review progress, address challenges, and strategize for continued success.
• Offer proactive and timely support throughout the client onboarding process, ensuring a smooth transition and positive experience.
• Generate Referrals and positive reviews from existing relationships and arrange appointments to expand the client base.
• Drive Customer Retention and Loyalty by fostering lasting relationships with our existing client base, promoting repeat business opportunities.
• Cultivate Integration partner relationships and generate revenue.

QUALIFICATIONS

• A degree or certification in Sales or a related field, accompanied by at least 2 years of Sales experience within the B2B Hospitality, Retail, Wholesale or Manufacturing sectors.
• Minimum of 2 years of SaaS Consulting experience.
• Preference for candidates with prior startup experience.
• At least 1 year of experience driving sales in international markets such as the US, London, Canada, Dubai, Singapore, etc.
• Business consulting proficiency is optional but highly encouraged.
• Proven ability to generate a robust lead pipeline utilizing both digital and traditional methods.
• Exceptional reliability, ensuring rapid responses to customer inquiries.
• Proficiency in managing multiple customers simultaneously to deliver results promptly.
• Proficiency in Sales CRM tools such as Salesforce, HubSpot, LeadSquared etc.
• Strong analytical and logical skills with the ability to derive actionable insights from data.
• Excellent communication skills, adept at building and maintaining client relationships.
• Eagerness to learn and adapt to evolving sales trends.
• Positive and energetic demeanor, passionate about engaging with people including customers, prospects, and community members.

WHY WORK @ TWIRLL?

• We are passionate about delivering good to the community, the planet, and improving people's lives through our platform.
• We're a high-growth startup that already boasts a large customer base of businesses.
• We have a pragmatic, approachable culture that permeates from the CEO down.
• Our organizational focus is on delivering value to customers.
• Our satisfied customers testify to how we have delivered on our promises and how our solution and team have made their lives easier.
• We have thousands of APIs waiting to be opened for technologists and developers to create new innovations.
• We have a fun team with company events.