Genaral Manager - Sales

About Us: RAAM Group is an auto retail organization based out of Hyderabad with over $200 Mn in annual turnover along with interests in real estate, construction, and consumer retail.

We are proud channel partners for leading automobile companies such as Mercedes-Benz, MG Motor, Honda, Ather, Alti green & and Tata.

We have our footprint across Telangana, Andhra Pradesh, Karnataka, Tamil Nadu, and Maharashtra with a team size of over 2000 people.

Role: General Manager - Sales

Openings: 1

Industry: Automotive Retail

Experience: 5-15 years

Location : Pune.

Job Summary:

Independently managing specific needs of the and driving the volume and share objectives in the local area of operation. Should be well versed with the CBU products and should also be able to handle high-value clientele.

Roles and Responsibilities:

Representative Tasks:

• Representing the company and the brand as a whole, both internally and externally Developing and fostering positive relations with the employee representatives and interest groups
• Developing and fostering positive relations with contacts in the sales organization, other decision-makers in the automotive business
• Developing and fostering positive relations with key figures in society, as well as representatives from associations.

Strategic Planning:

• Developing concepts for working on the local and regional markets and tapping new markets, taking strategic specifications into account. Coordinating these concepts.
• Controlling the implementation of national and international concepts
• Arranging planning of annual sales and service volume. Coordinating the volume strategy with the Wholesale Unit.

Financial Planning:

• Drawing up the annual plan and annual goals for the company and coordinating these with Drawing up financial liquidity plans for the fiscal year as well as forecasts for the following three years
• Defining target rate-of-return, quantity, sales, and profit goals for the company as a whole and each of its departments
• Arranging for the annual marketing plan to be drawn up
• Arranging for investments in building, technology, and HR to be calculated
• Determining budgets and goals for the individual departments

Sales :

• Monitoring the profitable sale of new and used vehicles, as well as financial services and accessories
• Establishing and fostering contacts with decision-makers and spokespeople, as well as approaching and advising VIPs and major customers
• Ensuring sales standards are met Presentation of the offer

Customer Satisfaction:

• Observing the level of customer satisfaction in the individual units; identifying issues and potential improvements
• Ensuring effective complaints management in all departments and, if necessary, leading customer discussions to special cases
• Determining customer satisfaction goals, initiating measures, and checking implementation thereof.

Qualification & Experience:

• An MBA from a prestigious Business School
• Proven Experience in Sales – Hospitality / Aviation / Automobile / Banking / Real Estate / Consumer Durable / Construction Material etc.
• Knowledge of the Auto Industry and Trends
• Ability to collaborate and work in a fast-paced environment.
• Experience in Managing Large teams.