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Experience related description for Office domain: - Have you helped with scenarios that involve installation and uninstallation of any software on the end user machines? Handling issues related to files on the machine and performance issues on the desktop. Comfortable in talking about memory specifications of the system. Able to differentiate between bitness (32bit vs 64 bit) devices. Understands difference between workgroup and domain. Handled patch management (Windows updates) on the end user machines. Knowledge about commonly used options in control panel. Technical Requirements:
Several years of experience in a desktop support or administration role, with a focus on modern desktop environments. Proficiency in managing Windows 10 operating systems and associated technologies. Understanding of client/server, networking, and Internet technologies fundamentals. Basic understanding of Windows Operating System Fundamentals Basic Understanding of Microsoft 365 Ecosystem Experience in network operations, software support or I.T. consulting. Candidates must also have strong customer service, accurate and logical problem solving, communication skills, and the ability to work in a team environment.
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