.. Must Have: Proven experience of 8+ years in a combined customer service handling / Managed Services role. Minimum 4 years’ experience working in an MSP environment is a must with a minimum of 2 years as a Team Leader/Tech Lead. Exceptional knowledge of troubleshooting and hands-on in Desktop .. read more
About IT Applications team
The IT Applications team (also called Business Enablement) is a key driver of Digital transformation for Barco Business – Sales, Service, Marketing, Manuf. & Logistics, Corporate functions. The business enablement group creates solutions across SAP, Salesforce, ServiceNow, MuleSoft, ODS (Operational Data Store) and Azure technologies which empower our different business units.
The tech stack at Barco empowers people to do better work more efficiently and it includes solutions from Sales, & Service Enablement to team Collaboration to Content Enablement – and much more.
About the Role
We are looking for an experienced MDM Operations Engineer to join our MDM team. He/She will be responsible for delivering tasks in time with full accuracy related to Material / Vendor / Customer / Cost Center / Profit Center Master Data. He/She will continuously seek out better ways of performing the processes and support process improvement /automation initiatives. To successfully perform other assigned analytical work under the directions. The role requires strong analytical and problem-solving skills, as well as experience with Master data management.
- an active role in processing day-to-day Master Data requests and close within defined SLA timelines.
- the complex Master Data requests and process them with absolute accuracy.
- closely with business partners to identify, recommend, and implement Master data objects aligned with the strategy and needs.
- gathering, creating reports and workflows for data output views.
- experience in solving challenges for master data management, data quality problems or complex data integrations.
- Architects, experts, and other stakeholders to understand the requirements and translate those needs into concise user stories, backlog items with detailed requirements and implement them with the scrum team.
- investigate problems in the search for the root cause and the solution(s) within your areas of responsibility.
- can effectively communicate skills and knowledge to close communication gaps through proper channels.
- can easily integrate into a (virtual) team and work autonomously.
Preferred Skills and Experience:
- 4 - 7 years of exp in MDM Operations, extensive experience in SAP, good to have hands-on on Salesforce.
- knowledge of Customer, Vendor, Material, Cost Center & Profit Center Master Data.
knowledge of Master Data fields and the importance in business transactions.
- In Data Management Processes (Data Profiling & Cleansing, Workflows, Data Quality, Governance Process), or functional knowledge in SAP MM/PP or SD modules will be an added advantage.
- Good knowledge of Master Data Governance framework.
- Knowledge of Master Data SAP tables.
- to identify, analyze, and resolve problems logically.
- interpersonal, communication and presentation skills.
Barco is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.