Chief Compliance and Operations Officer

About SingX

SingX is an established Payment Services company, headquartered in Singapore. Founded by a group of ex-bankers, SingX is changing the way cross border payments are made. We began operations 8 years ago. SingX has been the recipient of multiple industry awards, including the MAS (Monetary Authority of Singapore) Fintech award in 2017 and is ranked amongst the top 5 cross border payment providers in Singapore. 

We have live operations in 3 major financial centres (Singapore, Hong Kong and Australia) and provide Multi Currency Accounts which can be used to “collect, hold, convert and pay” efficiently. “Collect” or receive money from buyers. “Hold” funds. “Convert” from one currency to another. “Pay” suppliers or employees. We specialize in making cross-border payments and make payments to over 180 countries.

Our Core Value Proposition is Cheaper, Faster, More Convenient payments. We offer 100% Digital Solutions delivered off a world class technology platform. Our service offering includes:

1.Consumer Solutions

2.Business Solutions

3.Solutions for banks and payment intermediaries

4.Trade and Supply Chain solutions

SingX has been founded by a group of ex-bankers. The Senior Management team has rich experience with International Banks and has deep expertise in governance, banking, and payments. We operate to the principles of Trust and Integrity. We take our governance and compliance obligations seriously. The only business that we take on, is business which we understand.

 We “create” customers by offering them guaranteed savings and “keep” customers by offering them an unparalleled experience. We have a loyal employee base with very little or no attrition.

Job Description

We have an opening for a Chief Compliance and Operations Officer. This is a key CXO role which reports to the CEO and is responsible for managing Group Compliance and Operations.

The company is experiencing rapid growth and is at an inflection point. We have ambitious growth plans, this role could be professionally transformative to anyone aspiring to build career in the fintech payments space.

We are looking for an individual who has solid experience in

(i)              Regulatory Compliance

(ii)            Proven experience of managing KYC and Ongoing monitoring of Customers who are Individuals, Businesses and Financial Institutions

(iii)           Solid Background in managing Operations teams including functions such as New Accounts and Transaction Processing.

(iv)          Experience in driving technology capability build related to operations and compliance

Key Responsibilities

·       Develop and Manage Compliance Programs for all the business segments, Individuals, Businesses and Financial Institutions

·       Act as the Company face to Regulators and External Auditors

·       Take Responsibility for acquiring licenses in new geographies

·       Manage the Group Operations which include a Team of Onboarding Specialists, a Team of Transaction Processing specialists and a Team of Compliance Analysts.

·       Take Ownership of customer issues and manage immediate resolutions.

·       Work with the Business Teams and Marketing Teams to build our Technology Platform, Automate Workflows and constantly improve the customer experience

Requirements

·       10-12 years of experience in Transaction Banking, preferably with a reputed Multinational Bank

·       Must have hands on experience in Regulatory Compliance, managing customer KYC, Transaction Processing

·       Ability to approach Regulatory/Compliance Issues from a business point of view to come up with practical solutions

·       High integrity, ensuring business is conducted in an ethical manner

·       Ability to multi-task and solve complex issues simultaneously

·       Demonstrated ability in delivering an Unparalleled Consumer Experience

·       Ability to lead and motivate teams and work amicably with the rest of the team