Key Relationship Manager, Employee Banking

RESPONSIBILITIES Business Driver Achieve team sales target and increase sales productivitySegment focus, customer focus needs-based sellingManage and deepen the assigned portfolio of key corporate relationshipsAchieve preferred segment relationship penetration, multi-product selling or bundles around anchor product (assets, wealth etc). All relevant internal and external certification to be completed prior to referring / selling wealth products.Arrange / create sales activities across business locationsBuild and manage relationship with business partners / intermediaries / channels Fulfil corporate employees’ banking needs including payroll and other retail productsDrive the Employee Banking one bank agenda Customer Experience Ensure sales team has the right culture and attitudeOperational quality – manage sales controllable error, rejection, approval rate, TAT etc.Engage Credit & Operations and other relevant stakeholders for smooth approval and customer on-boarding experience Manage customer experience Risk Assurance Ensure CDD, MLP & TCF diligenceZero tolerance – Fraud, Mis-sellingDiscipline in HR and training related mattersAdhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practicesAdhere to operational risk controls and procedures in day to day sales managementTo ensure no adverse findings in internal / external audit, governance and compliance review To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. QUALIFICATIONSTRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS Employee should be Graduate/Post Graduate with Team management experience. Our Ideal CandidateRole Specific Technical Competencies Director, Business Development, Employee Banking] – People leader role – Sales Team management