.. Absence& Payroll. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical .. read more
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Company Description
Celebrity Secrets is a leading provider of advanced skincare solutions dedicated to enhancing the beauty and confidence of our clients. With a team of experienced professionals and state-of-the-art technology, we offer a wide range of Skincare services tailored to individual needs.
Role Description
This is a full-time on-site role for a Guest Relations Executive at Celebritysecrets located in Hyderabad. As a Guest Relations Executive, you will be responsible for providing excellent customer service and ensuring the satisfaction of guests. Your main duties will include greeting and assisting guests, managing inquiries and complaints, coordinating with other departments, and maintaining a welcoming and professional atmosphere. You will also have the opportunity to contribute to the overall success of the organization by actively promoting the brand and its services.
Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and problem-solving skills
- Ability to work well in a team
- Flexibility and adaptability
- Proficiency in MS Office and other relevant software
- Prior experience in a similar role is preferred
- Bachelor's degree or equivalent in Hospitality or related field is a plus
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