International Sales Specialist

  • Pune
  • Duroshox Private Limited

LOOKING FOR IMMEDIATE JOINERS

Customer Satisfaction / Delight=> NPS>90 (every quarter); OTIF 100% (monthly)

- Receipt of payments=> Average receivables within 40days (+/- 5 days)

- Pricing adjustments=> Quarterly internal pricing review / presentation; settlement within 30 days of request.

- Scheduling and planning=> Sales order entry within 24 hours of order receipt; schedules to plant by 10th of previous month; order book from customer for next 3 months to be full.

- Customer connects=> RAILS for tier 1 accounts (weekly); fixed frequency for customer calls for tier 1 accounts; customer response within 48 hours.


Required Skills

  • Education Bachelor of Engineering
  • Minimum 5+ years of experience required International customer handling
  • Manufacturing experience required
  • Location - Plant 1 Sanswadi Pune
  • SAP knowledge required