.. and profitability. Business Operations Optimization: Streamline business operations, enhance processes, and drive efficiencies across all functional areas to ensure optimal performance and resource utilization. City/State Expansion: Lead expansion efforts into new cities and states, overseeing market .. read more
LOOKING FOR IMMEDIATE JOINERS
Customer Satisfaction / Delight=> NPS>90 (every quarter); OTIF 100% (monthly)
- Receipt of payments=> Average receivables within 40days (+/- 5 days)
- Pricing adjustments=> Quarterly internal pricing review / presentation; settlement within 30 days of request.
- Scheduling and planning=> Sales order entry within 24 hours of order receipt; schedules to plant by 10th of previous month; order book from customer for next 3 months to be full.
- Customer connects=> RAILS for tier 1 accounts (weekly); fixed frequency for customer calls for tier 1 accounts; customer response within 48 hours.
Required Skills
- Education Bachelor of Engineering
- Minimum 5+ years of experience required International customer handling
- Manufacturing experience required
- Location - Plant 1 Sanswadi Pune
- SAP knowledge required
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