Recruitment Delivery Manager (Staffing Agency)

Job Title: Recruitment Delivery Manager Location: Baner, Pune Position Type: Full-time About Us : Talentmatics is a leading recruitment agency dedicated to connecting top talent with premier organizations. With a focus on delivering exceptional service and tailored solutions, we strive to exceed client expectations and drive success in the recruitment industry. Serving the industries like IT, Telecom, Financial Services, Automotive and Healthcare Talentmatics is a world-leading integrated resource and talent management company. We elevate organizations with exceptional talent who add value and create results. Job Description : We are seeking an experienced and dynamic Delivery Manager to join our team. The ideal candidate will have a proven track record in managing a team of recruiters and ensuring the successful delivery of resumes to clients in line with their requirements. The Account Manager will play a crucial role in building and maintaining client relationships, driving business growth, and ensuring high-quality service delivery. Key Responsibilities: Team Leadership: Lead and mentor a team of 4-5 recruiters, providing guidance, support, and training as needed to ensure their success and professional development. Client Relationship Management : Build and maintain strong relationships with clients, understanding their recruitment needs, and providing tailored solutions to meet their requirements. Requirements Analysis : Collaborate with clients to gather and analyze job requirements, ensuring a clear understanding of their expectations and preferences. Candidate Sourcing and Screening: Oversee the recruitment process, including candidate sourcing, screening, and interviewing, to identify top talent that matches client needs. Resume Delivery: Ensure the timely and effective delivery of resumes to clients, adhering to their specifications and quality standards. Performance Monitoring: Track and evaluate team performance against key metrics and KPIs, identifying areas for improvement and implementing strategies for optimization. Client Satisfaction: Monitor client satisfaction levels and proactively address any issues or concerns to ensure ongoing client satisfaction and retention. Business Development : Identify opportunities for business growth and expansion, leveraging existing client relationships and exploring new avenues for revenue generation. Qualifications: Bachelor's degree. Proven experience in a similar role within the recruitment industry, with a minimum of 5 years of experience. Strong leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal skills, with the ability to build rapport and foster positive relationships with clients and candidates. Exceptional organizational and time management abilities, with a keen attention to detail. Ability to thrive in a fast-paced, deadline-driven environment. Proficiency in MS Office and recruitment software.