Client Visit Expereince

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com Role: Client Visit Executive Location: Pune Experience: 3 to 6 years Responsibilities: • Organize and coordinate client visit operations to ensure maximum efficiency. • Create experience for super platinum clients. • Involvement in end-to-end branding activity. • Supervise and evaluate team and vendors to be involved for visits. • Ensure supplies and equipment are adequate in quantity and quality. • Handle customer complaints when necessary • Assume responsibility of budgeting and monitoring expenses for the visits • Enforce adherence to regulations and quality standards of creative outputs and execution. • Ensure all records are kept properly and consistently. • Review and prepare reports for senior management. Required Skills & Competencies • Bachelor's degree or degree in communications or Hospitality field. • Understanding/education/experience in IT Consulting/solutioning eco system • 3 plus years of experience in related field/ customer experience/client servicing • Excellent communication and interpersonal relationship building skills. • Keep up to date with our client’s preferences & trends in customer visits. • Proactively suggest new customer visit experience to boost brand experience. • Open to travel and collaborate with cross functional teams. • People’s person and problem solver. • Need to have project management skills. • Vendor Management. • Understanding branding and brand collaterals.