Operations Manager- Maps- Transit Data

Job description: ● Should possess Transit Domain Knowledge for Maps/ GIS at city level Lead and scale up the Process Flexibility to work across multiple rotational shifts. Manage multiple sites- HYD and MNL Managing initiatives and resources across the project to facilitate seamless transformation. Creating and providing high quality presentations, Reports and client deliverables Take ownership of process management initiative Operationalize & deploy the process changes. Conducting change management and process optimization Provide status around planned v/s progress across delivery functions to internal and external stakeholders. Provide accurate status based on various measurable delivery parameters including Capacity & Scope Define, implement, and measure different KRA (Key Result Areas) for the workforce leading overall performance improvement. Ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator. Ability to effectively influence and communicate cross-functionally with all levels of management. Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment. Ability to manage multiple teams spread across different locations Exposure to project and program management function business insight Escalate issues to program stakeholders where necessary Stakeholder management and regular report outs to senior management Ensure achievement of SLA targets Exposure to project and program management function Candidate Profile : Good comprehension skills - ability to clearly understand and customer issues appropriately Effective time management skills and ability to prioritize work time to ensure productivity