Manager - Channel Operations Team Member

  • New Delhi
  • Vodafone Idea Limited
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role M1 Job Level/ Designation Manager – Channel Management / Operations Function / Department FINANCE Location DELHI Job Purpose To ensure end to end Channel Life Cycle Management and enhance Channel Satisfaction. Key Result Areas/Accountabilities Onboarding of channel partners into the accounting system and billing systems Validation and timely release of payouts of Prepaid / Postpaid Retail and Enterprise Channel Partners Analysis of Schemes and Payout to Channel Partner and share insights to Management for better decision making. Assistance to channel partners through preparing payout invoices for submission by channel partners and GST reimbursements Handle Channel issues on Primary Invoice to Channel partners Front ending on channel partner issues relating to payouts and other concerns. Full and final settlement of channel partners in coordination with sales team. Initiate appropriate approvals in any process deviation to channel partner payments