Manager Human Resources Business Partner

Job Title - Manager People Solutions(Night Shift) Location- Gurgaon ITES/BPO industry experience is must Key Responsibilities: • Responsible for driving and maintaining various processes facilitating employee engagement, motivation , communication, Grievance handling; counselling, establishment and maintenance of communication channels. • Facilitate the creating of a world-class working environment that will attract and retain the, highest calibre of people. • Drive and execute HR strategies to support and achieve employee relation activities • Conduct Governance meetings and share insight with leadership around people related metrics • Responsible for all employee communication & grievances management • Actively benchmark all HR activities and adopt suitable initiatives based on industry trends • Conduct Employee satisfactions surveys and ensure that it is at expected levels • Facilitate the driving of organization Culture • Facilitate (through multiple initiatives) and maintain high morale and teamwork resulting in high, employee satisfaction • Dealing with issues of employee (in) discipline and maintaining employee relations resulting in fun, filled work place amidst high performance orientation • Ensure regular communication happens from Top Management in the form of Town Halls and Meetings • Assist is driving Location level Employee Engagement Events • Plan and Execute Employee Communication on the floor along with Ops • Conduct Employee Skips and report out and drive actions to closure • Assist in Employee related documentation and filing of disciplinary cases with central filing team • Connect with New Hires and drive Retention in 90 days bracket Desired & Mandatory Skills: · University degree is a mandate · Strong communication skills, both written and verbal · Should have good knowledge of MS Office including word, excel and PowerPoint. · Influencing, Problem Solving & Presentation skills · Willingness to work in late evening / night shifts is a must.