REQ_6808 Senior Executive - Business Human Resources

SKILLS/COMPETENCIES REQUIREDData Management & AnalysisBusiness Development & IntelligencePeople ManagementBusiness Partner EngagementCustomer Relationship ManagementFinancial ManagementSafety & ComplianceTransportation ManagementWarehouse managementShould possess leadership skill & be able to manage & motivate the team and help them in achieving their objectives.Should have excellent market knowledge.Should be able to create a loyal bank of BAs with whom a long business relationship could be maintained.Should have knowledge of all kinds of Freight services (Air, Road & Transport) & understanding of routes of transportationAnalytical skills & should be able to read data & take out meaningful inferences.Should have decision-making skills which should be data-driven & fact-based.Strategic thinking capability to help in a growing business.Should have excellent Negotiation skillsShould have high EQ/EI while dealing with customers or BAs & resolving any issuesGround knowledge of all the operations of transporters & business which will come in handy will carrying out negotiationORGANIZATION RELATIONSHIPWithin the OrganizationCommercial DepartmentFunctional headsSales DepartmentOperations DepartmentLegal DepartmentOutside the OrganizationClientsBusiness partnersKEY RESPONSIBILITY1.StrategicEnsuring synergy between M&M and Non-M&M business to bring more profit & margin.Identifying & implementing initiatives for cost savings in freightsResponsible for carrying out BA Finalization & onboardingResponsible for SOB (share of business) distribution from customers to BAsResponsible for Project Planning & Capacity planningAlignment with the customer for ensuring proper margin to BAs2. FunctionalResponsible for delivering projects to operations teamHelping operations team with any problems in their functioningResponsible for negotiating with BA.Explore current market situation to create customer SLAAssessing the capabilities of a location & decide whether to establish a business there or not.Understanding problems of BA & resolving it.Understanding customer requirements & meeting those expectations.Resolving any issues customers are facing.Responsible for movements of FTL (Full Truck Load) – Mahindra Spare Business.3. PeopleReview meeting with the team for monitoring their tasksGuiding/mentoring team members for achieving their objectivesDiscussion with team members regarding the tasks & projects.Assess the employees & recommend training based on the need/requirement.KEY PERFORMANCE INDICATORFinancial: Revenue & Margin growth, savings initiativeCustomer: Improving CSAT score, Project implementationProcesses: Digitization & BA onboarding, Implementing IT toolsLearnings: Providing training based on the requirementWORKING CONDITIONS AND PHYSICAL REQUIREMENTThe role holder needs to travel across operating locations.DISCLAIMERThe duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; orThe scope of the job may change as necessitated by business demandsPrimary Responsibilities:.Educational qualifications preferredCategory: Master's DegreeField specialization: Supply Chain Management, Operations ManagementDegree: Master of Business Administration - MBA