Salesforce CRM Analytics Developer

  • Hyderabad
  • Randstad Offshore Services

Job title: Salesforce CRM Analytics Developer

Shift: 2pm - 11pm

Location: Hyderabad

Work model: Hybrid


you will be responsible for:

  • designing and developing advanced & complex datasets, data recipes, and interactive dashboards using Salesforce CRM Analytics
  • supporting complex security models in CRMA by leveraging security predicates, sharing inheritance, and app-based security modeling
  • managing the configuration and customization of embedded CRMA dashboards using Salesforce Lightning components
  • utilizing the power of the CRMA action framework to empower our users to proactively take action on the underlying Salesforce data
  • leading analytics development efforts using agile methodologies
  • identifying opportunities to optimize efficiency via process improvement and system enhancements
  • best practice direction and implementation approaches for content governance, processes, version control and UX consistency within CRMA
  • collaborating with cross-functional teams to gather requirements, provide technical guidance, and translate business needs into new or existing Salesforce CRMA solutions
  • adopting salesforce best practices, new features, and industry trends to optimize the use of CRMA
  • domain expert in building efficient ETL data pipelines to: identify incomplete data, improve data quality, and integrate data from several data sources
  • troubleshooting functional, data, and performance issues with CRMA Dashboards
  • developing AI/ML solutions using Einstein Discovery (e.g. data preparation, story statistics & algorithms, recommendations)

your background

  • candidates should have strong experience in Salesforce development (5+ years) and CRMA development (3+ Years)
  • experience working with large data volumes (1B+ rows) and supporting a large user base (10,000+)
  • excellent verbal and written communication skills (must be able to interface with both technical and business leaders within the organization)
  • strong collaborative interpersonal skills to work across diverse, global teams
  • strong sense of commitment to deliver
  • basic proficiency working with JIRA, Confluence, or similar product management tools
  • strong proficiency in core CRM Analytics scripting including SQL, JSON, and SAQL
  • knowledge of data modelling techniques and high-volume ETL/ELT design\
  • robust knowledge of the core Salesforce Platform (e.g. user management & hierarchies, security/sharing settings, object architecture & relationships, etc.)
  • proficiency in CI/CD processes and version-controlled environment tools (e.g GitLab and VS Code)

nice to have:

  • Salesforce Certified Tableau CRM and Einstein Discovery Consultant
  • Salesforce Certified Administrator
  • Salesforce Developer I certification
  • Tableau Certified Desktop Specialist, Tableau Certified Data Analyst, Tableau Certified Consultant
  • experience developing applications in Sales Cloud, Service Cloud, and Experience Cloud
  • Tableau Cloud and/or Tableau Desktop experience