.. time effectively to meet customer needs in a timely manner. Flexibility to adapt to changing priorities and requirements in a dynamic work environment. Education and Experience: degree in a relevant field experience in customer service or support roles is advantageous, but not mandatory. our team and .. read more
What you will deliver
- Provide quality customer services to prospective and existing clients in a professional manner
- Answer and handle customer’s enquiries, feedback and complaints with high service standards to retain existing customers timely and tactfully
- Work with a team of customer servicing staff in providing full support to clients’ enquiries
- Assist in any ad hoc tasks assigned by supervisorand Customer Service Manager
Who you are
- Equipped with 2 - 3 years of customer-facing experience/ Call center experience
- Mature with a positive attitude, resilient, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail
- Customer service-oriented, a good team player with good communication skills and a strong sense of responsibility
- Prior experience in Logisticswould be a bonus
- Proficient in Google Docs, Sheets, and other online documentation platforms
- Good command of spoken and written English and Multi lingual will be a bonus
- Able to work on weekends/PHs
What We Offer
- A multi-cultural team
- A company that providescasual and flexibleworking environment
- A company promotes learning, continuous improvement, and personal growth
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