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Essential capabilities Ability to analyse qualitative and quantitative data and draw conclusions Strong attention to detail and investigative skills Ability to communicate in a clear and structured way and build/maintain relationships Ability to clearly articulate decision making in writing Good verbal and written communication skills Understanding of and experience working with regulatory/risk frameworks and AML/CTF risk management (desirable) Other capabilities Speaks clearly about the importance of the customer; fosters a sense of urgency toward customer needs. Highly numerical and commercial Experience 2+ years of experience of working in Customer Due Diligence / Enhanced Due Diligence ( CDD / ECDD ) or KYC Operations in financial institutions . Overall 3+ years of experience working in Banking operations in similar capacities. Key Accountabilities Perform KYC analysis for new & existing Customers to ensure that NAB meets all appropriate policies and regulatory obligations. Undertake daily tasks in adherence to policy, procedure and regulatory requirements. Escalate issues to Leaders to ensure appropriate course of action is taken. Keep updated with policy and procedure changes Maintain integrity of information contained in support systems Liaise with key stakeholders (e.g. transaction monitoring, sanctions, Relationship Managers) on customer due diligence requirements when required Undertake all mandatory training requirements Meet NAB's policies and standards including integrity requirements.
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