.. and member/ customer conflicts. 6. Maintaining strong client relationship and high level of customer service. 7. Identifying potential customers and new business opportunities. 8. Constantly liaising with other departments for smooth functioning. 9. Maintaining own awareness of product in order to sell .. read more
Regional Key acccounts ManagerExperience : 5 - 8 years of Key A/c business in IVD industry experienceFunctional Area : SalesQualification : BE/ B.Tech / B.Sc. / M.Sc / B.Pharma / DiplomaWork Location : Delhi, Varanasi, Gurgaon, Jalandhar, Chandigarh, Vijayawada, Chennai, Coimbatore, Ahmedabad, MumbaiJob Description : 1. Responsible for existing and new Key account sales & business development at Zonal level.2. Responsible for Key accounts management and Customer Relationship Management,3. Key Customer Satisfaction & Retention4. Forecasting monthly/ annual sales targets, & executing them in a given time-framewith accountability of profitability.5. Analyzing growth of key chains vis-a-vis our share in the Product category turnover and thereby provide corrective action plan for growth.6. Strategically aligning with Zonal team and cascading the learning to the Zone & devising business growth accordingly.7. Periodic Review with the key Accounts.8. Creation and implementation of innovative promotions.9. To promote the assigned products to customers at the defined frequency10. To generate leads & converting leads into sales11. To coordinate with Customers, Credit Control Team and relevant department for timely / outstanding payment collection12. To build effective rapport with key stake holders of govt. business / institutions13. To comply with companys systems and processes14. To effectively negotiate and successfully close deals15. To study market trends and products, competitive scenario, report to Seniors16. To prepare Daily Call reports, update attendance, capture product complaints, capture opportunities on TAB17. To support in Road Shows, CMEs and Product Demonstrations18. To regularly update technical knowledge and selling skills
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